HVAC Service Technician

HVAC Service Technician – Redmond, WA (Full-time W2)

Start a new career with Pearce Heating & A/C, Inc., locally owned and operated for 28 years serving the Redmond, WA, and surrounding Eastside areas! Visit our website and check our 5 star Google reviews: https://pearceheating.com/

Target Pay: $20/hour + commission (SPIFFS/bonuses)

EMPLOYEE BENEFITS (What’s in it for you!):

• Medical, dental, and vision benefits with employer contribution
• Simple IRA with company matching
• Paid Time Off/Sick Time
• Tuition Reimbursement
• Flexible scheduling

REQUIRED SKILLS:

• 2+ years of Field Experience with RMGA and EPA Certifications.
• Experienced HVAC Technician skilled in HEAT PUMPS (multiple brands).
• Prior HVAC installation, repair, and maintenance experience a HUGE PLUS.
• Prior experience in customer service a HUGE PLUS.
• Valid driver’s license and a clean driving record.
• Ability to lift 50 or more pounds regularly.
• Ability to stand, walk, bend, kneel, and climb as needed to perform work.
• Prompt and regular attendance.
• Training provided (including training that supports relevant certifications).
• On-call rotation (every 3 weeks).

JOB RESPONSIBILITIES:

• Serving the clients of the company by expertly servicing and repairing heating and air conditioning systems. 
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
• Re-check the system one more time, after you’ve serviced or repaired it, before leaving the client’s home to make sure that the system is working properly and that we did indeed fix it right the first time.
• Always explain to the client what service you are performing.  Explain and show the client how the company provides superior service.
• Always be safety-conscious both on the job and while driving.
• Never sell the client a repair that they don’t need.  Perform a proper inspection of the client’s system.  Make sure you look for ways to prevent future breakdowns.  Properly use the Pricing Guide.  Do the right job for the client and everyone will win.
• Explain the value of preventative maintenance to the client and consistent filter changes.
• Always record the age of the system in each and every invoice to ensure that you send the right technician for the right job.
• Maintain your truck so that it is neat and clean on the inside and outside at all times.  The truck is one of the best billboards that the company has.  Park the truck for the maximum impact of the “billboard” when possible.
• Obey the company Code of Ethics and the Team Rules.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.